Privacy Policy

Welcome. Thank you for shopping at Baobab Living. 

Information Collection

Baobab Living LLC (hereinafter "Baobab Living", "we", "our", "us") is the sole owner of the information collected on www.baobabliving.com (hereinafter "the website"). We only collect information that you voluntarily give us via, checkout forms, email subscriptions, other forms or questionnaires on this website or through other platforms, or other direct contacts from you.

We may collect the following information:

  • Your name, addresses, telephone numbers, e-mail addresses, date of birth, username, password, and other personally identifiable information
  • Certain financial or demographic profile information to be used in the aggregate, such as your age, gender, hobbies, interests, zip/postal code, or country. Demographic information is not considered personal information unless it is linked to personal information about a specific user
  • Service provider name and the date, time, and content of any messages sent from you to us
  • IP address and other technical information collected from the servers utilized by you or your vendors, such as operating system type and browser type
  • Credit/debit card and other billing information, including cardholder transaction data, card numbers, expiration dates, billing addresses, and CVV codes
  • Other information provided to us in any way, shape, or form

This is how information may be collected:

  • Through the completion of electronic forms found on our website or a third party-hosted website, whether via computer or mobile device
  • Through the completion of paper forms provided to us
  • Through SMS (Short Message Service) messages sent via cell phone, or through e-mail and other communications
  • Through telephone calls made to us or vice versa
  • Through surveys
  • Through referring websites or third parties, including social media sites
  • Through the maintenance and analysis of the website server logs
  • Through “cookies” (small text files placed by us on your computer(s)), tracking pixels, and website log files
  • Through account registration on our website

Use of Information and Sharing

We will not share, sell or rent your information to anyone outside our company. We only share your information with parties responsible to fulfill your order request and provide services to you on our behalf, for example, to ship your order.

Throughout the order process, we will communicate with you via email or other channels such as phone text messaging to communicate about your order and your feedback. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, and other important notifications. You have a right to opt-out of the marketing list or other communications between us and you by sending an email to info@baobabliving.com.

We may store or transfer your credit/debit card data to more easily provide services to you. If such credit/debit card and other billing information are collected and/or stored, such credit/debit card and other billing information will be collected and transferred over a secure connection per applicable regulatory requirements and is used only for processing underlying transactions. We will share this information only with those directly involved in the processing of the underlying transaction, and who maintain appropriate security measures designed to safeguard such information.

When we use third parties to assist us in collecting and/or processing your personal information, we typically request that they comply with this Privacy Policy and any other appropriate confidentiality and security measures. However, we make no representation or warranty that such third parties will comply with any such request.

We may provide you with direct access to functionality from other third parties, including Facebook, Instagram, YouTube, Pinterest, and others. The placement of social media widgets or advertising units on the website or use of interest-based advertising may permit these third parties to see information about you and your activities via cookies and other technologies they place and/or access on your browser or device, even if you do not interact with them or are no longer on our website. You can opt-out of interest-based advertising by using the DAA’s free-to-the-consumer tool. 

We may add your information to our databases to contact you through future emails, postal mailings, and SMS text messaging regarding the status of orders placed online, site updates, upcoming events, and new products and services. 

We may use your information when processing a merger, sale, bankruptcy, or other transactions involving our company and its ownership.

With your consent, we may use your information for other reasons communicated to you at that time.

We reserve the right to release information to law enforcement or other governmental officials as we, in our sole discretion, deem it necessary to comply with applicable law.

Access and Control Over Your Information 

You may opt-out of any future contacts from us at any time. You can do the following at any time by contacting us via the email info@baobabliving.com. You may also contact us to see what data we have about you; to make changes or corrections on any data we have about you; to have us delete any data we have about you; to express any concern you have about our use of your data.

When you access or use this website and provide us with any of your information, you agree to this privacy policy. 

Security and Confidentiality 

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and securely transmitted to us. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. Thus, we protect your information through the use of encryption during transmission, such as SSL (Secure Socket Layer). Unfortunately, no method of transmission over the Internet is completely secure. Therefore, while we strive to protect your personally identifiable information within industry standards, we cannot guarantee its absolute security.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only people who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. 

Children Under the Age of 13

The information and products found on our website and other third-party platforms we use are not intended for children under the age of 13. If you are under the age of 18 or otherwise not of legal age to form a binding contract in your place of residence, you must have your parent or legal guardian’s permission to use our website. No information is knowingly collected or retained from children under the age of 13, nor is any such information knowingly used for any marketing or promotional purposes whatsoever, either inside or outside the website. No part of the website is designed to attract anyone under the age of 13. Children are not eligible to use any services provided by us and we ask that children under the age of 13 not submit any personal information to us or visit the our website.

Links to other Websites 

The website may contain links to other websites. This Privacy Policy does not apply to information collected on or through any such third-party websites. We are not responsible for the privacy practices of such third parties or the content of their websites. Such third parties may have their privacy policies and you should review those privacy policies to determine their privacy practices. The website may also contain plugins from other websites such as Facebook and other social media platforms. If you are a user of those platforms, we may target adverts to you while on those websites.

International Users

Baobab Living is based in the United States. Please be aware that information you provide to us or that we obtain as a result of your use of the website, an Account, or any services provided by us may be processed and transferred to, and be subject to the laws of, the United States. The privacy and data protection laws in the United States may not be equivalent to similar laws in your country of residence. By using our website or an Account, or by providing us with your information, you consent to the collection, transfer, storage, and processing of information to and within the United States. 

California Consumer Notice

We collect information (some of which may also constitute Personally Identifiable Information) that identifies, relates to, describes, references, or is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. The California Consumer Privacy Act of 2018 (CCPA) refers to such information as “personal information.” If you are a resident of California (“California Consumer”), the CCPA provides you with the right to request that a business discloses certain information to you about the collection, use, disclosure, or sale of your personal information.

Updates to this Privacy Policy

We reserve the right to change this Privacy Policy at any time. We encourage you to regularly review it. Any updates on this privacy policy will be published on this page. Our full Terms of Use are published on a different page and you can access the Terms of Use page here.

Contact Us

If you have any questions or suggestions regarding this Privacy Policy, you may contact Baobab Living LLC via E-mail: info@baobabliving.com